Privacy Policy

Welcome to AzoraXpress.com — your express stop for eco-friendly essentials. We care deeply about your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you use AzoraXpress.com, we collect the following types of data:

  • Personal Information: Name, email address, shipping and billing addresses, phone number.
  • Payment Information: Secured by third-party processors (e.g., Stripe, PayPal). We do not store credit card data.
  • Order Details: Products purchased, delivery preferences, and related history.
  • Device & Usage Data: IP address, browser type, operating system, pages visited, cookies. 

2. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders.
  • Provide customer support.
  • Send transactional emails (e.g., order confirmations, delivery updates).
  • Personalize your shopping experience.
  • Improve our website and product offerings.
  • Send occasional promotional messages (with your consent only).

3. Cookies & Tracking Technologies

We use cookies to:

  • Keep you logged in.
  • Remember your cart.
  • Track website performance and usage through analytics tools like Google Analytics.
You can disable cookies in your browser settings at any time, though it may limit functionality.

4. How We Share Your Information

We do not sell your personal information. We only share data with trusted third-party partners who help us operate AzoraXpress.com, such as:

  • Payment gateways
  • Shipping and logistics providers
  • Email service providers
  • Analytics and marketing tools
These providers are contractually obligated to protect your information.

5. Your Rights

Depending on your location (e.g., EU, California), you have the right to:

  • Access, modify, or delete your personal data.
  • Withdraw consent at any time.
  • Request a copy of your stored data.
To exercise your rights, email us at: contact@azoraxpress.com

6. Data Security

We use industry-standard encryption (SSL), secure servers, and access controls to keep your data safe.

7. Children’s Privacy

AzoraXpress.com is not intended for children under 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll update the "Effective Date" and notify you if changes are significant.

9. Contact Us

Questions? Concerns? Reach out to: 📧 contact@azoraxpress.com
📍 NovaCartel LLC, 7901 4th St N STE 300
St. Petersburg, FL 33702
🌍 www.azoraxpress.com

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